Terms of Service

Key information summary

This summary is provided under Romanian and EU consumer law so that you know the essentials before you buy. It is part of these Terms; the full clauses govern.

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Who you are contracting with
Summary
PEACHCREAM S.R.L., Șoseaua Iancului nr. 53, bl. 102B, sc. C, et. 7, ap. 111, Sector 2, Bucharest, Romania. Trade Register no. J2026041854006, CUI 55048995, VAT no. RO55048995. Email [email protected].
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What we sell
Summary
Online access to adult digital content and interactive features supplied by independent Creators and by CreamyPeach's own Virtual Creators. Digital content and digital services only; no physical goods, no meetings, no real-world services.
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Who may use the Platform
Summary
Adults only. Age verification is required before adult content is shown.
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Prices and tax
Summary
Prices are shown in US dollars. If you are in the EU, the VAT of your country is added at checkout and shown before you pay. Outside the EU no VAT is added; a local sales or similar tax is added only where the law requires us to collect it (clause 72).
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How you pay
Summary
Through our Payment Processor. Its name and the billing descriptor that will appear on your statement are shown at checkout and on your receipt.
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Subscriptions
Summary
Renew automatically at the stated interval until you cancel. Cancel any time in Account settings; access continues to the end of the paid period.
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Wallet
Summary
A prepaid US-dollar balance you spend on content and tips. Not money, not e- money, not withdrawable. Unspent balance never expires.
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Right of withdrawal (EU/EEA/UK consumers)
Summary
14 days. For content delivered immediately, you lose the right when you tick the box requesting immediate delivery. Unspent Wallet balance can be refunded within 14 days of deposit. Details in clause 24; form in Annex A.
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Refunds otherwise
Summary
Purchases delivered to you are final, except where these Terms or the law say otherwise.
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Content you receive
Summary
Licensed for personal viewing on the Platform only. No downloading, copying, sharing or AI training.
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AI
Summary
Some profiles, messages and media are AI-generated or AI-assisted, including content Creators make with our AI Studio. You are told when you interact with an automated system, and AI media is labelled; anything not labelled is written by a person.
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Complaints
Summary
[email protected]. We acknowledge within 24 hours and answer within seven business days (clause 38). Consumers may also use ANPC's alternative dispute resolution service (clause 52).
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Law and courts
Summary
Romanian law. If you are a consumer, you keep the protection of your home country's mandatory laws and may bring claims in your home courts. Users in the United States: individual arbitration with a 30-day opt-out (clause 73).
Contents
  1. 1Who we are
  2. 2Acceptance of these Terms
  3. 3Documents that form part of these Terms
  4. 4Definitions
  5. 5Interpretation
  6. 6Adults only
  7. 7Age verification
  8. 8Restricted jurisdictions
  9. 9Nature of the Platform
  10. 10Creators and Virtual Creators
  11. 11AI disclosures
  12. 12Your Account
  13. 13Licence to use the Platform
  14. 14Licence to view Content
  15. 15Electronic communications
  16. 16Prices, currency and tax
  17. 17Payment and billing descriptor
  18. 18Subscriptions and automatic renewal
  19. 19Wallet
  20. 20Pay-per-view and paid messages
  21. 21Tips
  22. 22Custom content
  23. 23Refunds
  24. 24Right of withdrawal for consumers (EU, EEA and UK)
  25. 25Billing errors
  26. 26Chargebacks
  27. 27Fraud prevention and limits
  28. 28Not a bank, e-money or investment service
  29. 29Your conduct
  30. 30Prohibited content and requests
  31. 31Zero tolerance: minors, exploitation and non-consensual content
  32. 32No off-platform payments or circumvention
  33. 33Intellectual property
  34. 34Copyright and rights complaints
  35. 35Reporting content and conduct
  36. 36Notice and action for illegal content
  37. 37Statement of reasons
  38. 38Complaints and appeals
  39. 39Points of contact under the Digital Services Act
  40. 40Content moderation
  41. 41Measures against misuse
  42. 42Restriction, suspension and closure of your Account
  43. 43Privacy
  44. 44Law enforcement and legal process
  45. 45Sanctions
  46. 46Availability
  47. 47Changes to the service
  48. 48Disclaimers
  49. 49Limitation of liability
  50. 50Your responsibility for unlawful conduct
  51. 51Governing law and courts
  52. 52Consumer complaints and alternative dispute resolution
  53. 53Changes to these Terms
  54. 54Assignment
  55. 55Electronic records
  56. 56Severability, waiver and survival
  57. 57Language
  58. 58How a contract is concluded on the Platform
  59. 59Closing your Account, dormant Accounts and your balance
  60. 60Accessibility and contact
  61. 61Force majeure
  62. 62Attachments and content you send
  63. 63Protecting Creators
  64. 64Forensic watermarking and enforcement
  65. 65Payment methods and use on behalf of others
  66. 66Blocking
  67. 67Promotions and referrals
  68. 68Third-party links and services
  69. 69Our right to refuse service
  70. 70Live streams
  71. 71Notices and language of communications
  72. 72Taxes outside the European Union
  73. 73Dispute resolution for users in the United States
  74. 74Recommendations and ranking
  75. 75General
  76. AModel withdrawal form
  77. BContent Standards (Acceptable Use Policy)
  78. CRecords-keeping compliance statement

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